The TelHarbor UCaaS portal is at https://ucaas.telharbor.com and you sign in with your email address and your password.

When you sign in, the system asks you for a one-time verification code. That second step protects your account even if someone knows your password.

If the code does not arrive:
1. Check your junk mail folder.
2. Confirm with your administrator that the email address and WhatsApp number on file are yours.
3. Wait a minute and request a new code: the previous one stops working.
4. If the code arrives but the system says it expired, check the clock on your computer.

If you mark the device as trusted, the portal stops asking you for the code on that computer for a while. You can revoke those devices from your profile, and your company administrator can do it as well.

If you forgot your password, use "Forgot your password?" on the sign-in screen. The recovery link is sent to your email and expires shortly.

TelHarbor will never ask you for your password or your verification code by phone, email or WhatsApp.